:root{font-family:system-ui,-apple-system,sans-serif;color:#292331;background:#f7f5f8;font-size:16px;--plum:#48204f;--line:#e5dfe8}*{box-sizing:border-box}body{margin:0;display:flex}button,input{font:inherit}button{cursor:pointer;border:0;border-radius:10px;padding:12px 18px;background:var(--plum);color:white;font-weight:600}button:disabled{opacity:.45;cursor:not-allowed}button:focus-visible,input:focus-visible{outline:3px solid #a774b3;outline-offset:3px}.secondary{background:white;color:var(--plum);border:1px solid #cdbbd2}aside{width:238px;min-height:100vh;position:fixed;background:#fff;border-right:1px solid var(--line);padding:30px 20px;display:flex;flex-direction:column}aside img{width:104px;height:100px;object-fit:contain;align-self:center}.workspace-label{font-size:12px;letter-spacing:2px;color:#837286;margin:28px 12px 16px}.nav{display:flex;justify-content:space-between;align-items:center;width:100%;background:transparent;color:#645969;text-align:left;margin:5px 0;font-size:14px}.nav.active{background:#f1e9f3;color:var(--plum)}.nav span{border-radius:7px;background:white;padding:3px 7px}.sidebar-foot{display:flex;gap:10px;margin-top:auto;align-items:center;font-size:14px;padding-top:36px}small{display:block;color:#837286;font-size:12px;margin-top:4px}.avatar{display:grid;place-items:center;background:#eadfee;color:var(--plum);width:36px;height:36px;border-radius:50%;font-weight:600}main{margin-left:238px;width:calc(100% - 238px);padding:36px 40px;max-width:1700px}header{display:flex;justify-content:space-between;align-items:center;margin-bottom:28px}.eyebrow{font-size:12px;letter-spacing:1.7px;color:#88768d}h1{font:38px Georgia,serif;margin:8px 0 0;color:var(--plum)}h2{font:28px Georgia,serif;margin:0 0 12px;color:var(--plum)}h3{font-size:17px;margin:26px 0 14px}p{line-height:1.6}.notice{padding:15px 20px;background:#efe9f2;border:1px solid #dfd2e5;border-radius:12px;display:flex;gap:18px;font-size:14px;line-height:1.5;margin-bottom:22px}.notice strong{white-space:nowrap;color:var(--plum)}.workspace{display:grid;grid-template-columns:300px minmax(0,1fr);border:1px solid var(--line);border-radius:16px;background:white;overflow:hidden;min-height:650px}.queue{border-right:1px solid var(--line);padding:22px 16px}.search-label{font-size:14px;color:#6c5a73}input[type=search]{width:100%;padding:11px;margin:8px 0 18px;border:1px solid var(--line);border-radius:8px}.case{display:block;width:100%;text-align:left;background:white;color:inherit;padding:18px 14px;border:1px solid transparent;margin:5px 0;border-radius:12px}.case.selected{background:#f7f1f8;border-color:#b996c2}.case strong{font-size:17px}.case .meta{display:block;font-size:14px;color:#726876;margin:6px 0 12px}.pill{display:inline-block;border-radius:6px;font-size:12px;background:#f0edf2;padding:4px 7px;color:#66526e}.pill.warn{background:#fff0d8;color:#85550c}.pill.good{background:#e5f3e9;color:#246d3e}.detail{padding:30px}.detail-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.detail-head p{color:#76697b;margin:0;font-size:14px}.empty{padding:70px 15px;text-align:center;color:#776e7c}.photos{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.photo-placeholder{height:155px;display:grid;place-items:center;background:linear-gradient(135deg,#efe8f2,#e4d9e9);border:1px dashed #c6b4ce;border-radius:12px;color:#817087;font-size:14px}.photo .pill{margin:10px 0}.photo button{padding:7px 9px;font-size:13px;margin:3px 4px 0 0}.photo small{line-height:1.5}.facts{display:grid;grid-template-columns:1fr 1fr;gap:16px 28px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:22px 0;margin:26px 0}.facts dt{color:#88768d;font-size:13px;margin-bottom:6px}.facts dd{margin:0;font-size:15px}.prompt{padding:17px 20px;border-left:3px solid #b898c1;background:#faf7fb;margin:15px 0}.prompt p{margin:8px 0 0}.actions{display:flex;justify-content:flex-end;gap:12px;padding:24px 0 8px;margin-top:24px;border-top:1px solid var(--line);flex-wrap:wrap}.hint{font-size:14px;color:#786881}.history{border-top:1px solid var(--line);margin-top:28px;padding-top:10px}.event{display:flex;justify-content:space-between;gap:20px;font-size:14px;padding:12px 0;border-bottom:1px solid #f1edf4}.event time{font-size:12px;color:#88768d;white-space:nowrap}#status{color:#85550c;font-size:14px;margin-bottom:12px}dialog{border:1px solid var(--line);border-radius:20px;padding:30px;width:min(480px,90vw);color:#292331}dialog::backdrop{background:#21182788}dialog label{display:block;padding:11px 0}dialog input{margin-right:10px;accent-color:var(--plum)}.dialog-actions{display:flex;justify-content:flex-end;gap:12px;margin-top:22px}#dialog-error{color:#a43131}@media(max-width:1100px){main{padding:24px}aside{width:195px}main{margin-left:195px;width:calc(100% - 195px)}.workspace{grid-template-columns:240px minmax(0,1fr)}.photos{grid-template-columns:repeat(2,minmax(0,1fr))}.detail{padding:22px}}@media(max-width:850px){aside{position:static;width:100%;min-height:auto;padding:15px;display:block}aside img{width:62px;height:58px}.workspace-label,.sidebar-foot{display:none}nav{display:flex;gap:10px}.nav{width:auto}body{display:block}main{margin:0;width:100%;padding:22px 16px}.workspace{grid-template-columns:1fr}.queue{border-right:0;border-bottom:1px solid var(--line)}#cases{display:flex;overflow:auto;gap:8px}.case{min-width:200px}.notice{display:block}.notice span{display:block;margin-top:6px}.photos{grid-template-columns:repeat(3,minmax(0,1fr))}.facts{grid-template-columns:1fr 1fr}}@media(max-width:460px){.photos{grid-template-columns:1fr 1fr}.facts{grid-template-columns:1fr}.detail{padding:18px}h1{font-size:32px}}

textarea{font:inherit;width:100%;resize:vertical;min-height:110px;padding:12px;border:1px solid #cdbbd2;border-radius:10px;line-height:1.5}textarea:focus-visible{outline:3px solid #a774b3;outline-offset:3px}.decision-note{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;color:#645969;margin:8px 0}#info-count{margin:5px 0}[hidden]{display:none!important}

.account-search{margin:0 0 22px}.account-search label{font-size:14px;font-weight:600}.account-search>div{display:flex;gap:10px;align-items:center}.account-search input{margin:8px 0;flex:1;min-width:0}.account-search small{font-size:13px}@media(max-width:650px){.account-search>div{flex-wrap:wrap}.account-search input{flex-basis:100%}}

.card-contact{display:block;font-size:14px;line-height:1.5;color:#645969}.card-email{overflow-wrap:anywhere}.case .pill{margin-top:12px}.detail-head>div{min-width:0}

.photo-position{font-size:14px;font-weight:600;color:#48204f;margin-top:10px}

.private-photo{width:100%;height:100%;object-fit:contain}.photo-placeholder:has(.private-photo){padding:0;overflow:hidden}